KickingCoach.com Transaction Policy
Order Delivery. Unless otherwise specified, all orders are shipped via US Priority Mail. Please allow 3 to 5 business days to receive your order (not including holidays and weekends). For an additional fee, orders can be sent via overnight delivery. All overnight delivery orders must be received by 1:00 pm Central Time in order to be sent out the same day.
Returns and Exchanges. Items may be exchanged within 30 days for a different size or for an item (of the same value) at no cost to the customer other than shipping and handling charges. Any returns will be applied a minimum re-stocking fee of $20 dollars (each item) plus all shipping and handling charges. If the item purchased is valued less than $20, no additional fees other than shipping and handling will be applied. Returned or exchanged items must show no signs of use or wear. If item has been used or worn there will be no refund. All books and video sales are final. All personalized web site sales are final, including the option to add the personalized video. If a receipt of the on-line transaction does not immediately follow submission of the order, customer agrees to contact company to confirm accuracy and receipt of order. No items can be exchanged or returned after 30 days.